Terms of Use

Welcome to GetElectric, an online platform that enables users to conveniently purchase electricity tokens for prepaid meters. Please read these Terms of Use carefully before using our website or mobile application.

By accessing or using our platform, you agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree, please do not use our services.

Eligibility

• Be at least 18 years of age
• Provide accurate and up-to-date account and identity information
• Own or have authorization to transact on the meter number provided

Account Registration & Security

• You are responsible for maintaining the confidentiality of your login credentials.
• You agree to notify us immediately of any unauthorized access or security breach.
• You must not impersonate another person or provide false information.

Our Services

• We enable users to buy electricity tokens by entering their prepaid meter number and making payments via integrated payment gateways.
• We offer SMS and email delivery of token information when contact info is provided.
• Token delivery is generally instant but may be delayed due to technical issues or third-party provider latency.

Payment and Charges

Payments are processed through secure third-party services.

• Users may be charged a convenience/service fee, disclosed before completing a transaction.
• All payments are final except where a system error occurred with correct meter details.

User Responsibilities

• Submit false or misleading meter or identity details
• Interfere with the system architecture, network, or security features
• Use the service for fraudulent activities
• Resell tokens or impersonate our platform without written authorization

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